Terms & Conditions
Welcome to Curious Lemons!
Welcome to Curious Lemons! We’re thrilled to have you as part of our community of DIY enthusiasts, learners, and skilled pros. Before you dive in, please take a moment to read through our Terms and Conditions. By using our platform, you agree to these terms, so it’s important to understand them.
1. Introduction
Curious Lemons (“we,” “us,” or “our”) provides an online platform where users can engage in DIY learning through personalized, 1-on-1 sessions with experienced instructors. These Terms and Conditions govern your use of our website, services, and any related content or materials (collectively, the “Services”).
2. Acceptance of Terms
By accessing or using our Services, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, please do not use our Services.
3. Eligibility
To use our Services, you must be at least 18 years old or have the permission of a legal guardian. By using Curious Lemons, you represent and warrant that you meet this requirement.
4. Account Registration
Account Creation: To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate and current.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account.
5. Use of the Services
For Students (Lemons): Students may book sessions with instructors (“Zesters”) through our platform. Payments for sessions must be made in accordance with the terms set out during booking.
For Instructors (Zesters): Instructors may offer their services through our platform. You agree to deliver sessions in a professional manner and to comply with our community guidelines.
Prohibited Activities: You agree not to use the Services for any unlawful or harmful purposes, including but not limited to harassment, fraud, or the distribution of harmful content.
6. Fees and Payments
Student Payments: Students agree to pay the fees associated with the sessions they book. All payments are processed through our secure payment provider.
Instructor Payments: Instructors will receive payments for sessions they conduct, minus a 20% commission fee. Payments will be made in accordance with the payment schedule provided during account registration.
Refunds: Refund policies are determined by the individual Zesters. Please review the instructor’s refund policy before booking a session.
7. Cancellations and Rescheduling
Student Cancellations: Students may cancel or reschedule a session in accordance with the Zester’s cancellation policy, which will be clearly outlined at the time of booking.
Instructor Cancellations: Instructors may cancel or reschedule a session, but must provide adequate notice to the student. Frequent cancellations may result in penalties or account suspension.
8. Intellectual Property
Content Ownership: All content available on Curious Lemons, including but not limited to text, images, graphics, and software, is the property of Curious Lemons or its content providers and is protected by intellectual property laws.
User-Generated Content: By submitting content to the platform, you grant Curious Lemons a non-exclusive, royalty-free, perpetual license to use, modify, and display your content.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Limitation of Liability
Curious Lemons is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Services. We are also not responsible for the actions or omissions of users, including Zesters or Lemons.
11. Indemnification
You agree to indemnify, defend, and hold harmless Curious Lemons and its affiliates from any claims, liabilities, damages, and expenses arising from your use of the Services or violation of these Terms.
12. Changes to the Terms
We may update these Terms and Conditions from time to time. If we make significant changes, we will notify you via email or through the platform. Your continued use of the Services after such changes constitutes acceptance of the new terms.
13. Governing Law
These Terms and Conditions are governed by the laws of Quebec, Canada. Any disputes arising from these terms will be resolved in the courts of Quebec.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at support@curiouslemons.com.