Pricacy Policy
Curious Lemons (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform, website, and services (collectively, the “Services”). By accessing or using the Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our Services to you:
1.1 Personal Information
Account Information: When you create an account, we collect personal information such as your name, email address, and payment information.
Profile Information: For Zesters (instructors), we may collect additional information such as your expertise, biography, and profile photo.
1.2 Usage Data
Log Data: We collect information that your browser sends whenever you visit our site, such as your IP address, browser type, browser version, and the pages you visit.
Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Services and store certain information.
1.3 Transaction Information
Payment Data: We collect payment information when you purchase a session or subscription, including your payment method and billing details.
1.4 Communication Data
Customer Support: If you contact us for support, we collect information about your request and any additional information you provide.
Messages: We may collect and store any messages exchanged between Lemons (students) and Zesters (instructors) through our platform.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Our Services: We use your information to deliver the Services, process transactions, and manage your account.
To Communicate with You: We use your email address to send you updates, promotional materials, and other information related to our Services.
To Improve Our Services: We analyze usage data to understand how our Services are used and to improve functionality and user experience.
To Ensure Security: We use your information to detect, prevent, and address technical issues or potential security breaches.
To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal requests.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and email delivery.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: If Curious Lemons is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Your Privacy Rights
You have certain rights regarding your personal information, including:
Access and Correction: You may access and update your personal information by logging into your account.
Data Deletion: You can request the deletion of your personal information by contacting us at support@curiouslemons.com.
Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link in those emails. Please note that you may still receive non-promotional communications regarding your account or our Services.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date. Your continued use of the Services after any changes constitutes acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@curiouslemons.com
10. Cookies and Tracking Technologies
10.1 What Are Cookies?
Cookies are small data files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide reporting information and support marketing efforts. Cookies can be “persistent” (remaining on your device until you delete them) or “session” (deleted when you close your browser).
10.2 How We Use Cookies
Curious Lemons uses cookies and similar tracking technologies for the following purposes:
Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate the site and use its features, such as accessing secure areas.
Performance and Analytics Cookies: These cookies collect information about how you use our Services, such as which pages you visit most often, and help us to improve our website’s functionality.
Functionality Cookies: These cookies allow the website to remember choices you make (such as your username or language preference) and provide enhanced, more personalized features.
Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.
10.3 Third-Party Cookies
In addition to our own cookies, we may also use third-party cookies from service providers, such as analytics providers (e.g., Google Analytics) or advertisers. These third parties may use cookies to collect information about your online activities over time and across different websites.
10.4 Your Choices Regarding Cookies
You have several options to control or limit how cookies are used on your device:
Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to block or delete cookies, but this may affect your ability to use certain features of our website.
Opt-Out Tools: You can opt out of targeted advertising from third-party advertisers by using opt-out tools provided by the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI).
Do Not Track: Some web browsers offer a “Do Not Track” feature that sends a signal to websites to request that your browsing activity not be tracked. Our Services currently do not respond to “Do Not Track” signals.
10.5 Managing Cookies
You can manage your cookie preferences by adjusting your browser settings. Here are links to the help pages for popular browsers:
Google Chrome: https://support.google.com/chrome/answer/95647
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Apple Safari: https://support.apple.com/en-us/HT201265
Microsoft Edge: https://support.microsoft.com/en-us/help/4027947/microsoft-edge-delete-cookies
10.6 Changes to Our Cookie Policy
We may update our use of cookies and tracking technologies from time to time, and we will reflect any changes in this policy. Please review this section periodically for the latest information on our cookie practices.
11. International Data Transfers
If Curious Lemons operates internationally or has users from different countries, it’s important to address how data is handled across borders.
International Data Transfers
We may transfer your personal information to, and process and store it in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. However, we take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
12. Third-Party Links
If your platform includes links to other websites or services, this section should clarify your responsibility.
Third-Party Links
Our Services may contain links to third-party websites or services that are not operated by Curious Lemons. If you click on a third-party link, you will be directed to that third party’s site.